Important information for your holiday
Information about the Hotel Tristkogell
Arrival: Rooms are available from 13.00.
If you plan to arrive earlier, there is the possibility of luggage storage and changing facilities, so there is nothing standing in the way of beginning your sporty activities in Saalbach Hinterglemm.
Departure: in the same way that on arrival you would like to encounter a room that is ready for you, we ask that you vacate your room by 10.00. Please let us know if you would like to have breakfast earlier on your day of departure. There is the possibility of luggage storage facilities being available for your use on your day of departure, and also shower facilities for after your sporty antics of the day.
Breakfast: from 8.00 to 10.30.
Evening meal: served at 18.30.
Payment: you can settle your hotel bill in cash or by card. We ask that you pay for any drinks in cash.
Your holiday in our house, even in times of Covid-19, should be a holiday that lives up to its name and gives you a lot of pleasure as well as unforgettable memories. With a lot of effort on our part and a little cooperation on your part, we can ensure a safe and relaxed holiday with us.
Cancellation conditions: Cancellations up to 60 days before your arrival incur no charge. For cancellations less than 60 days before your arrival, and for “no-shows”, a charge of 80% of the total booking price will be payable.
Internet: Wi-Fi is available in the whole hotel. You need an access code.
Drinks: If requested, drinks can also be brought to your room.
Playroom: this is in the cellar. We ask that children leave the playroom tidy. Consoles for the PlayStation are available from reception.
Smoking: all guest rooms and all public rooms are absolutely no-smoking areas. Thank you for your understanding.
Shoe cleaning equipment: available from reception
Laundry service: you are welcome to make use of our laundry service (charge applies).
Ski cellar: this is located in the hotel building and is heated.
Bike cellar: this is located in the hotel and is lockable.
Parking: parking is available at the hotel and is free of charge.
Towels: to try and be more environmentally friendly, only towels left lying on the floor will be changed. We would ask you please to refrain from taking sauna towels to your room with you.
Bathrobes: you are very welcome to borrow a bathrobe (available from reception). A deposit of €20 applies.
Solarium tokens: these are available from reception. Each token costs €5
Massages can be booked at any time. If requested, we will be happy to arrange appointments for pedicures or beauty treatments.
Pets: pets are not allowed in the hotel.